Frequently Asked Questions
Everything you need to know about bringing Scandinavian design into your home.
What is the typical shipping timeframe for furniture?
Standard shipping for in-stock furniture items typically takes 7-14 business days. Delivery times for larger items may vary based on your location and the specific carrier used for white-glove service.
Do you offer international shipping?
Yes, Nordik By Design ships to over 30 countries. International shipping rates and delivery windows are calculated at checkout based on the destination and weight of the order.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your products sustainably sourced?
Sustainability is at the core of our brand. We partner with artisans who use FSC-certified wood, recycled textiles, and eco-friendly finishes to ensure our products have a minimal environmental footprint.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our logistics partner's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Affirm for larger purchases.